From enquiry to booking

Keep customer context throughout the journey

Capture the need, prepare a proposal, create a booking and continue communication without copying the same information again.

01Customer needContacts, dates, number of people and requested items.
02A suitable optionRefined contents, terms and a customer-facing price.
03The agreed orderResources, dates, status, guest and saved price.
04Confirmation and paymentGuest link, messages and payment status.
The original enquiry is preserved
The proposal develops independently
An accepted proposal becomes a booking

Connected workflow

From first contact to confirmation

FormiBook helps keep dates, contacts and selected items intact while an order is being agreed.

01 · Enquiry

Customer need

Contacts, dates, number of people and requested items.

02 · Proposal

A suitable option

Refined contents, terms and a customer-facing price.

03 · Booking

The agreed order

Resources, dates, status, guest and saved price.

04 · Follow-up

Confirmation and payment

Guest link, messages and payment status.

Flexibility without chaos

Start from an enquiry or create a proposal directly

When a complex enquiry arrives

Preserve the original facts, select suitable items and prepare a proposal. The initial enquiry remains part of the history after a decision.

When the details are already clear

Create a proposal during a conversation or go straight to a booking. Your team can use the shorter route without losing structure.

Booking confirmation

Hello, Anna!

Your order is confirmed.

Confirmation and guest access

Work continues after the booking

Statuses, confirmation, a secure guest link and configured email scenarios help keep the customer informed.

FormiBook supports a booking and sales workflow, but is not positioned as a full CRM.

Bring enquiries and bookings into one process

Start with your first resources and configure the customer path that fits your business.