Public Online Booking

Let customers choose and submit an order online

Customers see published options, select dates and quantities, build a cart, and continue to a booking or an enquiry.

FormiBook
Cottage by the lake● Available160 EUR
Sauna · 2 hours● Available40 EUR
Total200 EUR
Confirm order
Discovery without registration
Multiple resources in one cart
Price and availability validation

Customer journey

A clear sequence with fewer dead ends

Each step answers a simple customer question: what is available, what will it cost and what happens after submission.

1

Discover

Choose a location, dates, number of guests or a relevant discovery scenario.

2

Compare

Review published resources, availability and an initial price.

3

Build a cart

Combine several properties, services or items in one order.

4

Validate

Check current availability, price and required details again.

5

Create the outcome

Create a booking or an enquiry, depending on the business configuration.

The right outcome

One interface for simple and complex orders

Booking

When terms are clear, the customer confirms contact details, order contents and the current price.

Enquiry

When details need discussion, the team receives a structured request and continues inside FormiBook.

A clear confirmation step

Before submission, the customer reviews the order, enters contact details and, when required, accepts published terms and documents. A changed price must be confirmed again.

The public order enters the operational workflow

The resulting booking or enquiry uses the same resources, availability, pricing and customer details as the owner's workspace.

Available resources, actions and payment options depend on the publication, plan, settings and configured integrations of each account. Online payments are available only when a supported payment integration is configured.

Connect online choice with your team's daily work

See how enquiries, proposals, confirmations and messages continue the customer journey.