Discover
Choose a location, dates, number of guests or a relevant discovery scenario.
Public Online Booking
Customers see published options, select dates and quantities, build a cart, and continue to a booking or an enquiry.
Customer journey
Each step answers a simple customer question: what is available, what will it cost and what happens after submission.
Choose a location, dates, number of guests or a relevant discovery scenario.
Review published resources, availability and an initial price.
Combine several properties, services or items in one order.
Check current availability, price and required details again.
Create a booking or an enquiry, depending on the business configuration.
Depending on your settings, guests may or must pay online—the chosen prepayment percentage or the full amount. Offline payment remains available.
The right outcome
When terms are clear, the customer confirms contact details, order contents and the current price.
When details need discussion, the team receives a structured request and continues inside FormiBook.
A guided path to booking
Send a ready cart for self-service or prepare a tailored offer when the details need to be agreed first.
Prepare a suitable selection in advance and give the customer a ready starting point. The link is independent: it creates no booking and locks neither price nor availability.
Prepare individual terms for a corporate event, group or complex order and guide the offer through to an agreed booking.
Before submission, the customer reviews the order, enters contact details and, when required, accepts published terms and documents. A changed price must be confirmed again.
The resulting booking or enquiry uses the same resources, availability, pricing and customer details as the owner's workspace.
Available resources and actions depend on the publication, plan and settings of each account. Online payment works after connecting one of the supported payment services.
See how enquiries, proposals, confirmations and messages continue the customer journey.